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Here ’s Seed Savers Exchange policy for ordering , merchant marine , and retrovert insurance .
Once you place your parliamentary procedure , it can not be cancel , alter , or modified . Please be certain to review your parliamentary law item , address , and billing information before submitting your order to ensure everything is correct and exact . Please get through us online or via phone at ( 563 ) 382 - 5990 if you have other questions regarding your order .
Shipping Information for the United States and Canada
How to Get Free Shipping
We now provide complimentary shipping for online retail seed packet orders for over $ 25 !
To qualify for free merchant vessels , orders must hold retail seeded player packets only . order hold in bulk seed , books , tools , or other merchandise do not qualify .
Details :
- To get innocent cargo ships on qualifying orders , pick out the “ Free Shipping ” choice during checkout . * *
Free shipping on all online orders over $250.
We bid liberal shipping for all online orders of $ 250 or more within the contiguous United States , regardless of the items ordered . Your parliamentary procedure will ship using the good method acting selected by Seed Savers Exchange .
Alaska and Hawaiian Customers – Orders ship to these locations via USPS .
Canadian Customers – Orders ship to these fix via USPS .
external – Please call our office at ( 563 ) 382 - 5990 during business organization hours , Monday through Friday , 9:00 AM – 4:00 necropsy Central for international shipping costs . More particular on our international merchant vessels insurance policy can be found below .
Shipping Time – Seed Savers Exchange typically ships all seed orders within 3 - 4 business twenty-four hours . Please allow up to 7 - 14 business days from the date of transport for domesticated delivery .
Bulk Seed Quantities – These are custom packaged and need an extra 1 - 3 business days to depart Seed Savers Exchange ’s headquarters .
get over Your social club – A trailing number will be email to you when your order of magnitude is shipped . Actual tracking is usually available within 24 hours . tag information is not available for free transportation .
Receiving Your orderliness – Please start the package within 2 - 3 days of reception and inspect the contents against the packing material slip . Notify us instantly of any items that are missing or damaged . Please do not discard any damage item or shipping materials . The shipping carrier may command an inspection prior to approving any claim .
lose / Stolen Packages – If your parcel was lost or steal , get hold of us within 2 weeks of placing your order ( for shipments within the USA).NOTE : REFUNDS / REPLACEMENTS are not grant for packages lose after being deport to the speech you supply to us .
Local Sales revenue enhancement – order shipping to the following states are subject to state and local sales tax . touch client service if you take assistance cypher sale tax , or you may apply the on-line calculator atAvalara.com . -Alaska , Arkansas , Colorado , District of Columbia , Georgia , Hawaii , Illinois , Indiana , Iowa , Kentucky , Louisiana , Maine , Maryland , Massachusetts , Michigan , Minnesota , Missouri , Nebraska , Nevada , New Jersey , North Carolina , North Dakota , Ohio , Oklahoma , Pennsylvania , Rhode Island , South Dakota , Tennessee , Utah , Vermont , Virginia , Washington , West Virginia , Wisconsin , and Wyoming .
Return Policy
Does not apply to wholesale ( Seed Rack ) customers .
Non - Perishable Items – Within 30 twenty-four hour period of receipt , you may return any non - perishable detail for a full repayment ( excluding any merchant vessels complaint , if any ) , provided the intersection or point is unused and undamaged ( in newfangled condition and in its original promotional material ) .
International Orders and Shipping Information
Orders on this website can only be pose for transportation addresses within the United States , Canada , or Puerto Rico .
General – We are pleased to offer our encompassing reach of vegetables , flowers , herbs , and garden merchandise to our international customers . In monastic order for us to apace and efficiently ship your orders , please check with your Ministry of Agriculture for current import limitation or for necessary permit required for importation before placing an ordination for source . Please get off all commensurateness in English and supply us with your telephone number , facsimile number , and Es - chain armor computer address . Be sure to let us know your preferred method of communicating . E - mail is by far the most efficient personal manner of communication for us . Please allow up to 4 weeks for the processing of all international order .
merchant vessels – All retail international orders pay the actual shipping / cargo costs . We will send all orders by USPS ( United States Postal Service ) Standard Airmail or Priority Airmail . We are not responsible for lost shipment , confiscated particular , delayed orders , duties , or tax .
Phytosanitary Certificates – Buyers will pay the actual costs of phytosanitary credential if required for bringing . The stock rate for an prescribed phytosanitary credential from the United States Department of Agriculture is $ 85.00 USD . Some shipments may postulate two certificates if the consignment contains both seeds grown in the United States and source grown abroad . If this is the shell , then the fee will be $ 170.00 USD .
Under new rules , the European Union now requires phytosanitary certification on the following spell flora product .
nation agencies are authorized to furnish exports with certification services for the new EU necessary . review and phytosanitary certificates are required for each and every cargo after Dec. 14 .
Additional Declarations – If extra testing ground testing is involve to release a phytosanitary certificate ( for example , Erwinia stewartii , Curtobacterium flaccumfaciens , or Xanthomonas campestris ) , the purchaser will pay the genuine laboratory costs .
Payment – All outside orders must be pay in advance . credit entry card are prefer , and we can accept Visa , MasterCard , American Express , and Discover . Please contact us for other payment arrangements .
Bulk Seed Quantities – To meet the increased demand for seeds from plate and community nurseryman , we have reduced the bulk size and varieties uncommitted . All available bulk sizes are number in the catalog or online . We appreciate your intellect .
Wholesale Seed Availability – Some of the varieties in this catalog are also uncommitted in declamatory quantities for B2C businesses . If you are interested in receive a quotation on availability and pricing , please pass on the hope item and quantities towholesale@seedsavers.org .
liaison Information – All international order are shipped from our home office in Decorah , Iowa . Please contact usonlineor via phone at ( 563 ) 382 - 5990 .
Looking for something else ? correspond theCustomer Supportarea .
3094 North Winn RoadDecorah , Iowa 52101(563 ) 382 - 5990
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Seed Savers Exchange is a tax - nontaxable 501(c)3 nonprofit organisation dedicated to the preservation of heirloom seeds .
